For any return/exchange request, you may contact us for further assistance.
Please visit this page for more information about our exchange policy: https://www.petloverscenter.com/return-exchange-policy
- PetSmart reserves the right to collect, and the Customer shall be obliged to return, a Product that was not part of the Customer's order which is delivered to the Customer by mistake.
- PetSmart shall not be further liable for any damage loss or inconvenience of any form suffered whatsoever arising from any discrepancy.
- Marked-Down Sales Products and Frozen Food are not eligible for Return & Exchange.