Special order stocks require a longer lead time of 1 week because we do not currently hold the inventory. Nonetheless, we would like our valued customer to have the ability to attain the item and hence will make a special order with our supplier. We seek your kind understanding on the later window period for this reason.
Articles in this section
- Why is the delivery window period so late for items on Special Order?
- How long does it take for my items to be delivered?
- Does PetSmart ship internationally?
- How can I track my Online Order?
- In the event, I'm not at home to collect the order, what should I do?
- What are the delivery options that Pet Lover center offers?
- What happened if I received damaged or missing items?
- What should I do if I have a problem with some items delivered?
- Do you offer Same Day delivery/shipping?
- Online shopping Terms and Conditions
Register your produc
You can get support that’s tailored to you, owner exclusives and more
Find us on WhatsApp
If you prefer to message us via mobile communication, please feel free to drop us a text at +65 8875 4869 and we will reply to you as soon as we can!
Our helpline hours:
9:00am - 10:00pm Daily