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Why are Click & Collect orders not picked from store but delivered from the warehouse?

October 20, 2023 17:18

We would like all Click & Collect customers to enjoy the full range of items that PetSmart offers; some of which may not be available at our smaller stores. 

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  • Are all items online available for Click & Collect?
  • Why are Click & Collect orders not picked from store but delivered from the warehouse?
  • Is Click & Collect free?
  • Can someone collect Click & Collect on my behalf?
  • Which stores are available for Click & Collect
  • Can I still collect my Click & Collect order if I had deleted the email, or forgotten to bring the printed copy of the email?
  • How do I place my order for Click & Collect?
  • Can I change my home delivery order to click and collect?
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